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Posts: 1

go pro is not recognized by laptop

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got a used hero 3 tried to connect to my laptop but my laptop does not recognize it help!!

Posts: 11,876

Re: go pro is not recognized by laptop

[ New ]

Hello @guwedo25. Please run any available OS updates and make sure to have the latest update for your Graphics Card/s drivers installed. Use the GoPro USB-C cable that came with the camera. There are some troubleshooting steps here that will help: 


Alternatively, you may use an SD card reader/adapter to connect the microSD card to your computer.