07-04-2020 07:04 AM
got a used hero 3 tried to connect to my laptop but my laptop does not recognize it help!!
07-04-2020 08:34 AM
Hello @guwedo25. Please run any available OS updates and make sure to have the latest update for your Graphics Card/s drivers installed. Use the GoPro USB-C cable that came with the camera. There are some troubleshooting steps here that will help:
Camera is not Recognized when Plugged into a Computer USB Port
Camera is Not Recognized on Quik for desktop - Windows
Alternatively, you may use an SD card reader/adapter to connect the microSD card to your computer.
