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Tourist
Posts: 3
Accepted Solution

fusion studio doesnt recognize files on my computer

When I choose to add media from my computer fusion studio doesnt recognize any files.  I have all the front and back files from one session (7 total) saved in a folder on the desktop.  When I try to open them in fusion studio the folder is empty and there is a message that says no items match your search.  

 

I copied the files from the sd cards into a folder "front" and "back" and then copied the front and back files from 1 session into the same folder.

 

Does anyone know what I might be able to do to get these files to show up?

 

I can acess them by connecting my camera but I would really like to not have to.


Accepted Solutions
GoPro
Posts: 8,949

Re: fusion studio doesnt recognize files on my computer

 

Hi @rusticjeff

 

When adding files to Fusion Studio, you just need to click the main folder.

The front and back folder will appear empty but it should still be recognized once you Add Media.

 

Let us know how it goes.

 

Thanks!

Ej

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All Replies
GoPro
Posts: 8,949

Re: fusion studio doesnt recognize files on my computer

 

Hi @rusticjeff

 

When adding files to Fusion Studio, you just need to click the main folder.

The front and back folder will appear empty but it should still be recognized once you Add Media.

 

Let us know how it goes.

 

Thanks!

Ej

Tourist
Posts: 3

Re: fusion studio doesnt recognize files on my computer

ok if I drag the folder into fusion studio the files are there and I can edit them.  But if I click add media a window opens up and when I look into the folder there is nothing there.  So that is pretty frustrating and confusing.  It seems like fusion studio ought to be able to recognize these files.

GoPro
Posts: 8,949

Re: fusion studio doesnt recognize files on my computer

 

Hi @rusticjeff

 

Thanks for the feedback.

We'll have this shared to the team.

 

As mentioned, even if you are not seeing the files, when you select the main folder where the files are, it should be recognized by the app.

 

 

 

Regards,

Ej