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Sightseer
Posts: 1

first time sync support

[ New ]

I cannot get my new hero 7 to connect to Quik 


Accepted Solutions
GoPro
Posts: 30,786

Re: first time sync support

[ New ]

Hi @jefff377

 

Is it a HERO7 Black?

Are you using a Mac or a Windows computer?

Please refer to:

Camera is Not Recognized on Quik for desktop - Windows

Camera is Not Recognized on Quik for desktop - Mac

 

Let us know how it goes.

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 30,786

Re: first time sync support

[ New ]

Hi @jefff377

 

Is it a HERO7 Black?

Are you using a Mac or a Windows computer?

Please refer to:

Camera is Not Recognized on Quik for desktop - Windows

Camera is Not Recognized on Quik for desktop - Mac

 

Let us know how it goes.

 

Thanks!

Ej