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Tourist
Posts: 2

file available only on gopro

[ New ]

I can only view some files on the gopro.
these files are not downloaded from the gopro app or sd card.
is there a way to download these files?

 

alcuni file li posso visualizzare solo sulla gopro.
questi files non sono scaricati dall'app gopro o dalla scheda sd.
esiste un modo per poter scaricare questi files?


Accepted Solutions
GoPro
Posts: 26,108

Re: file available only on gopro

[ New ]

Hi @federicoc407

 

What SD card are you using?

While the camera is paired with the app, try scrolling down all the way to the bottom and see if the files were just backdated.

You may also try checking the files on a computer using an SD card adapter.

 

Let us know how it goes.

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 26,108

Re: file available only on gopro

[ New ]

Hi @federicoc407

 

What SD card are you using?

While the camera is paired with the app, try scrolling down all the way to the bottom and see if the files were just backdated.

You may also try checking the files on a computer using an SD card adapter.

 

Let us know how it goes.

 

Thanks!

Ej