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Posts: 1

failed to get pixel buffers for frame

I am getting this error while trying to reframe and export a MAX video from the GoPro player Mac software. PLEASE SOLVE THIS GOPRO!!! This was the main reason I bought the MAX and it totally gets rid of the "ease of use" that I was sold on. Thank you!

Posts: 16,023

Re: failed to get pixel buffers for frame

Hello @coolcliff25104. A new version of the GoPro Player that was released last November 25th. This update includes the following bug fixes and improvements:

  • Fixed stabilization issue for videos without World Lock.
  • Fixed horizon leveling issue for MAX TimeWarp and TimeLapse videos that were trimmed.  
  • Squashed a few bugs and made a couple of enhancements.

Make sure to update to this latest version. Let us know if you still observe the error after updating. Thanks!