fail to lock in gopro quik on window 10 PC [ New ]

[toughboost7332]

login a lot of times  but repeatedly go back to sign in page. 

tried uninstall and reinstall still failed.

please help

[jefft · Accepted solution]

Here are some steps to try...

• Close Quik for desktop, or just follow the next step.
• Open the Task Manager(Ctrl+Shift+Esc) and navigate to the Processes tab. Under the Background processes section, look for GoProQuik.exe, highlight it, and click End Task.
• Now that Quik is closed, completely disable Wi-Fi on your computer. If connected via ethernet, remove your ethernet from the computer.
• Reopen Quik for desktop and confirm that the program has logged you in successfully.
• Re-enable Wi-Fi or reconnect the ethernet cable to your computer. After about 30 seconds, you should see your account log you in automatically in the top right-hand corner of the main gallery.

Here is an article which also covers this issue. I hope this helps!

[jefft · Accepted solution]

Here are some steps to try...

• Close Quik for desktop, or just follow the next step.
• Open the Task Manager(Ctrl+Shift+Esc) and navigate to the Processes tab. Under the Background processes section, look for GoProQuik.exe, highlight it, and click End Task.
• Now that Quik is closed, completely disable Wi-Fi on your computer. If connected via ethernet, remove your ethernet from the computer.
• Reopen Quik for desktop and confirm that the program has logged you in successfully.
• Re-enable Wi-Fi or reconnect the ethernet cable to your computer. After about 30 seconds, you should see your account log you in automatically in the top right-hand corner of the main gallery.

Here is an article which also covers this issue. I hope this helps!