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Tourist
Posts: 1

error frame rate - 0

[ New ]

Im downloading from card reader on my IMac, last three downloads have downloaded files, click to open, error frame rate = 0.  how do I make the files viewable again...  click on info and get all info of clip, including frame rate, but still wont open the file.  

GoPro
Posts: 24,297

Re: error frame rate - 0

[ New ]

Hi @kabullgy

 

What version of the Player are you using?

Do you observe the same when viewing the files on your phone through the GoPro App?

See if the steps on How to Resolve GoPro Player/GoPro MAX Exporter Crashing Issues will help.

 

Thanks!

Ej