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03-05-2018 04:47 AM
dashware and hero 6 black
[ New ]Hi,
I installed dashware 1.9.1 and it never display telemetry of my hero6 black.
How to have the working data profile for HERO6 black ?
When opening the mp4 file, it creates a .csv file but this file is not working with dashware...
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03-08-2018 10:28 AM
Re: dashware and hero 6 black
[ New ]Hi @foggywave7030,
Our support team can help you out with this one if you are still running into some trouble!
https://gopro.com/help/ContactUs
Cheers,
Ryan
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03-08-2018 10:28 AM
Re: dashware and hero 6 black
[ New ]Hi @foggywave7030,
Our support team can help you out with this one if you are still running into some trouble!
https://gopro.com/help/ContactUs
Cheers,
Ryan
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03-08-2018 10:55 AM
Re: dashware and hero 6 black
[ New ]Thanks but I'm not allowed to make chat or send en email (no email for support ....).
Regards
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03-17-2018 10:59 PM
Re: dashware and hero 6 black
[ New ]I already mentioned this to someone on support weeks ago, and nothing was ever done. They just told me to make sure my firmware was updated and that I had the current version of Dashware, which of course I did!
I either need the Quik desktop to allow for saving a video with gauges at 60fps+ or for Dashware to be able to read the GPS data from the Hero6 since it seems Dashware does allow saving vids at 60fps.
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03-19-2018 07:53 AM
Re: dashware and hero 6 black
[ New ]Hello @foggywave7030,
If chat and email will not work, you can also call Customer Support here: https://gopro.com/help/ContactUs. for a more personalized support.
Thanks,
Marius