Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
Reply
Tourist
Posts: 1

crashing quick

[ New ]

Hi, Go Pro

 

I'm having a hard time using the Quick desktop app for for windows 64 bit.

 

Even though I have a good computer far above the minimum to run the app, it still keeps on freezing and crashing.

 

I've tried everything like running with the integraded graphic card and re-installing the program. I does not do any difference as I still can't preview the videos and photos and not even close to opening the create mode.

 

It would be fantastic if you had a sulution for this problem.

GoPro
Posts: 21,588

Re: crashing quick

[ New ]

Hi @brownbeans

 

Try signing in using a different Windows admin account.

You may also check if turning the Power Saver option on your computer will help.

Check out this thread:

https://community.gopro.com/t5/GoPro-Apps-for-Desktop/Quik-just-keeps-crashing-Windows-10/m-p/568855...

 

Thanks!

Ej