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Sightseer
Posts: 1

connection problem

i can't seem to connect my hero 3+ to my new laptop

GoPro
Posts: 3,505

Re: connection problem

 

Hi @richardc13551,

 

May I know how do you try to connect your camera to your computer? 

 

Are you trying to transfer your files from camera to computer?

 

Please let us know.

 

 

Thanks,

-Jay