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Sightseer
Posts: 1

conectar mac a GoPro

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Baje la aplicación de quick para bajar mis archivos a la computadora y conecte la gopro a la Mac y no puedo visualizar mis archivos. Como debo conectar la gopro a la mac para visualizar mis archivos? 


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GoPro
Posts: 14,252

Re: conectar mac a GoPro

[ New ]

@edithc410, sorry to hear about the trouble. Run any available OS updates and make sure to have the latest update for your Graphics Card/s drivers installed. Use the GoPro USB-C cable that came with the camera. There are some troubleshooting steps here that will help: 

 
Additionally, if using MacOS Catalina, you can try the suggestions in this thread to see if they'll work for you: https://community.gopro.com/t5/GoPro-Apps-for-Desktop/Quik-not-compatible-with-macOS-Catalina/m-p/50... 

 

And make sure that your Mac system allows access to removable devices. See this thread https://community.gopro.com/t5/GoPro-Apps-for-Desktop/GoPro-Quick-Mac-import-not-working-import-butt... for more details. 

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Nomad
Posts: 165

Re: conectar mac a GoPro

[ New ]
Nomad
Posts: 175

Re: conectar mac a GoPro

[ New ]

Here we go again.....you won't hear this from any GoPro "representative" on here.....

 

The Quik App does not recognize the new .360 format from the Max, so it does not work transferring files over when you connect via USB to your machine

You have to take the SD card out of the Max and use a card reader to mount it and get access on your laptop, then copy to laptop, use GoPro player (Mac) or GoPro Exporter (Windows) to either reframe and export to 1080P or do nothing and export (actually convert the .360 file) to equirectangular 360 videos for use in other editing software.

 

GoPro
Posts: 14,252

Re: conectar mac a GoPro

[ New ]

@edithc410, sorry to hear about the trouble. Run any available OS updates and make sure to have the latest update for your Graphics Card/s drivers installed. Use the GoPro USB-C cable that came with the camera. There are some troubleshooting steps here that will help: 

 
Additionally, if using MacOS Catalina, you can try the suggestions in this thread to see if they'll work for you: https://community.gopro.com/t5/GoPro-Apps-for-Desktop/Quik-not-compatible-with-macOS-Catalina/m-p/50... 

 

And make sure that your Mac system allows access to removable devices. See this thread https://community.gopro.com/t5/GoPro-Apps-for-Desktop/GoPro-Quick-Mac-import-not-working-import-butt... for more details.