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Sightseer
Posts: 2
Accepted Solution

computer not importing files

just installed gopro quick but after connecting my camera it is not prompting and importing my video's.

i am working on a acer with windows 10.


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GoPro
Posts: 9,299

Re: computer not importing files


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GoPro
Posts: 9,299

Re: computer not importing files

Hello @blueflash68. The troubleshooting steps here https://community.gopro.com/t5/en/Camera-is-Not-Recognized-on-Quik-for-desktop-Windows/ta-p/392932 should help. Let us know how it goes. Thanks!

Sightseer
Posts: 2

Re: computer not importing files

Thank you it worked with the sd card method.