Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
Reply
Tourist
Posts: 4

como descargo los videos de la nube

[ New ]

tengo conexio a internet y go pro plus, se subieron los videos a la nuve pero no los puedo descargar para editarlos Captura de pantalla (3).png


Accepted Solutions
GoPro
Posts: 14,947

Re: como descargo los videos de la nube

[ New ]

Hi @grandmesa51768,

The amount of time necessary to download footage from the PLUS storage is dependent on a number of factors, namely your network speed and amount of content. 

I just tried the same process on my end and I was able to completely download files from my PLUS cloud storage to Quik for Desktop.

You may try connecting your laptop / computer to a different network, or download the contents first before you edit them on Create mode.

Kind Regards,

Ann

View solution in original post


All Replies
GoPro
Posts: 14,947

Re: como descargo los videos de la nube

[ New ]

Hi @grandmesa51768,

The amount of time necessary to download footage from the PLUS storage is dependent on a number of factors, namely your network speed and amount of content. 

I just tried the same process on my end and I was able to completely download files from my PLUS cloud storage to Quik for Desktop.

You may try connecting your laptop / computer to a different network, or download the contents first before you edit them on Create mode.

Kind Regards,

Ann

Tourist
Posts: 4

Re: como descargo los videos de la nube

[ New ]

muchas gracias ana

GoPro
Posts: 14,947

Re: como descargo los videos de la nube

[ New ]

@grandmesa51768, you're welcome. Feel free to post back if anything else comes up.