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Sightseer
Posts: 1

choppy playback

Hi,
i just bought a new gopro yesterday it's the hero session and the video quality is terrible, it plays back choppy and slow in the app capture. i thought this was an action camera so i'm confused as to why this is happening, i hope there is a solution to this!
GoPro
Posts: 3,924

Re: choppy playback

Hi @greenshore2253,

 

I am sorry to hear about the issues with the new camera. I have a few questions to see what is going on if you have not already gotten this resolved?

 

What settings are you recording in?

Are all of the videos poor quality?

Do the Photos look okay?

What SD Card are you using?

Was the camera updated?

 

Best,
Ryan