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Sightseer
Posts: 5

cant download gopro app to my yoga 520. please. help.

 
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GoPro
Posts: 6,097

Re: cant download gopro app to my yoga 520. please. help.

Hi @coolbeach84135,

 

Are you getting any error message?

 

Please let us know so that we can help.

 

If it's just downloading you may try to use other browser or check if you have stable internet connection.

 

 

 

Thanks!

-Jay 

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Sightseer
Posts: 5

Re: cant download gopro app to my yoga 520. please. help.

It shows that, “No eligible devices for app install.”
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Sightseer
Posts: 5

Re: cant download gopro app to my yoga 520. please. help.

Also, “Not compatible with you device.” Please help me, thank you.
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GoPro
Posts: 9,771

Re: cant download gopro app to my yoga 520. please. help.

Thanks for the update, @coolbeach84135. Please ensure that you are downloading the correct software version of the application compatible to your Lenovo Yoga 520 computer. You can get the GoPro Quik for Desktop App here: Quik for Desktop Download

 

In addition, I advise for you to check the Minimum System Requirements for Quik for Desktop to make sure that you get the optimum functionality of the software.

 

Hopefully this helps!

 

Ann

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Sightseer
Posts: 5

Re: cant download gopro app to my yoga 520. please. help.

Hello Ann, thank you as I was able to download the GoPro Quick for my yoga. The problem now is that GoPro Quick is always “Not Responding”. Your help on this one is highly appreciated.
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GoPro
Posts: 6,097

Re: cant download gopro app to my yoga 520. please. help.

Hi @coolbeach84135,

 

Can you provide the specs of your computer?

You can get that by typing dxdiag on the search or start menu or press Windows key + R then type dxdiag. 

 

I need to check the CPU/Processor details and Graphics Processor 

 

 

Please check if this will work - Right click on the app and choose Run With Graphics Processor.

 

 

Thanks!

-Jay 

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Sightseer
Posts: 5

Re: cant download gopro app to my yoga 520. please. help.

Hello Jay! I took photos of my laptop’s specs and sent them to you on email. Thank you.