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Sightseer
Posts: 1

cant connect session 4 to quick on desktop.

I updated the session 4 still nothing my pc see the session  4 but quick dose nothing but it reads my gopro 3 just fine

session 4.png
GoPro
Posts: 7,382

Re: cant connect session 4 to quick on desktop.

Thank you for going through the suggested troubleshooting steps, @tallltreee. Does your computer recognize your HERO4 files when you insert the SD card directly to a computer? There are steps here 

Camera is Not Recognized on GoPro App for Desktop - Windows that will help fix the issue. Let us know how it goes.