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%3CLINGO-SUB%20id%3D%22lingo-sub-373971%22%20slang%3D%22en-US%22%3Ecant%20connect%20session%204%20to%20quick%20on%20desktop.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-373971%22%20slang%3D%22en-US%22%3E%3CP%3EI%20updated%20the%20session%204%20still%20nothing%20my%20pc%20see%20the%20session%26nbsp%3B%204%20but%20quick%20dose%20nothing%20but%20it%20reads%20my%20gopro%203%20just%20fine%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-373971%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EQuik%20for%20Desktop%20-%20Windows%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-374659%22%20slang%3D%22en-US%22%3ERe%3A%20cant%20connect%20session%204%20to%20quick%20on%20desktop.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-374659%22%20slang%3D%22en-US%22%3E%3CP%3EThank%20you%20for%20going%20through%20the%20suggested%20troubleshooting%20steps%2C%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F113280%22%20target%3D%22_blank%22%3E%40tallltreee%3C%2FA%3E.%20Does%20your%20computer%20recognize%20your%20HERO4%20files%20when%20you%20insert%20the%20SD%20card%20directly%20to%20a%20computer%3F%20There%20are%20steps%20here%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2FSolutions_Troubleshooting%2FCamera-is-Not-Recognized-on-Quik-for-desktop-Windows%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3ECamera%20is%20Not%20Recognized%20on%20GoPro%20App%20for%20Desktop%20-%20Windows%3C%2FA%3E%26nbsp%3Bthat%20will%20help%20fix%20the%20issue.%20Let%20us%20know%20how%20it%20goes.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-383121%22%20slang%3D%22en-US%22%3ERe%3A%20cant%20connect%20session%204%20to%20quick%20on%20desktop.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-383121%22%20slang%3D%22en-US%22%3E%3CP%3EUninstalling%20and%20reinstalling%20the%20usb%20drivers%20have%20fixed%20the%20problem.%20Thank%20You%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-383241%22%20slang%3D%22en-US%22%3ERe%3A%20cant%20connect%20session%204%20to%20quick%20on%20desktop.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-383241%22%20slang%3D%22en-US%22%3E%3CP%3EThanks%20for%20letting%20us%20know%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F113280%22%20target%3D%22_blank%22%3E%40tallltreee%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EFeel%20free%20to%20post%20back%20if%20something%20comes%20up.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ERegards%2C%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 2
Accepted Solution

cant connect session 4 to quick on desktop.

I updated the session 4 still nothing my pc see the session  4 but quick dose nothing but it reads my gopro 3 just fine

session 4.png

Accepted Solutions
GoPro
Posts: 7,973

Re: cant connect session 4 to quick on desktop.

Thank you for going through the suggested troubleshooting steps, @tallltreee. Does your computer recognize your HERO4 files when you insert the SD card directly to a computer? There are steps here 

Camera is Not Recognized on GoPro App for Desktop - Windows that will help fix the issue. Let us know how it goes. 

View solution in original post


All Replies
GoPro
Posts: 7,973

Re: cant connect session 4 to quick on desktop.

Thank you for going through the suggested troubleshooting steps, @tallltreee. Does your computer recognize your HERO4 files when you insert the SD card directly to a computer? There are steps here 

Camera is Not Recognized on GoPro App for Desktop - Windows that will help fix the issue. Let us know how it goes. 

Sightseer
Posts: 2

Re: cant connect session 4 to quick on desktop.

Uninstalling and reinstalling the usb drivers have fixed the problem. Thank You

GoPro
Posts: 9,714

Re: cant connect session 4 to quick on desktop.

Thanks for letting us know @tallltreee

 

Feel free to post back if something comes up.

 

Regards,

Ej