Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
Reply
Highlighted
Sightseer
Posts: 2
Accepted Solution

cant connect my gopro black

Hi there, Im having troubles connecting my gopro black to my computer
All that happends is that it starts flashing red, and it doesnt even appear on the windows that its plugged in?
Do i need to use something else than the cables that came with the gopro?
Or is it only the HDMI cable that will allow it to connect?

with regards
//simon

 


Accepted Solutions
Highlighted
GoPro
Posts: 5,842

Re: cant connect my gopro black

Hi @simonk1004,

 

What would you like to do?

 

If you want to download your files you have to Install GoPro Quik first. 

https://gopro.com/en/us/shop/softwareandapp/quik-%7C-desktop/Quik-Desktop.html

 

Turn on your camera first then connect your camera to your computer. 

 

 

Please let us know if that will work. 

 

 

-Jay

View solution in original post


All Replies
Highlighted
Sightseer
Posts: 2

Re: cant connect my gopro black

Sorry my bad its a Hero 6 camera not a black one!

Highlighted
GoPro
Posts: 5,842

Re: cant connect my gopro black

Hi @simonk1004,

 

What would you like to do?

 

If you want to download your files you have to Install GoPro Quik first. 

https://gopro.com/en/us/shop/softwareandapp/quik-%7C-desktop/Quik-Desktop.html

 

Turn on your camera first then connect your camera to your computer. 

 

 

Please let us know if that will work. 

 

 

-Jay