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Reply
Tourist
Posts: 4
Accepted Solution

can't launch quik app on mac

[ Edited ]

Hello,

 

Sorry for my english.

I have a problem with Quik on my Mac, it is impossible to open it, I have always the same message

 

I have delete all the products Gopro from the mac et install again bet it's always the same!!!

Gopro studio works but Quik no

 

Can you help me?

 

The message:

 

Process: Quik [13717]
Path: /Applications/Quik.app/Contents/MacOS/Quik
Identifier: com.GoPro.goproapp
Version: 2.1.0 (2.1.0.5429)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Quik [13717]
User ID: 501

Date/Time: 2016-12-10 14:28:21.851 +0100
OS Version: Mac OS X 10.12.1 (16B2555)
Report Version: 12
Anonymous UUID: 88D3DEFA-9D15-F4E4-68B3-F16A6D53A5DD


Time Awake Since Boot: 9900 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[NSFileManager contentsOfDirectoryAtURL:includingPropertiesForKeys:options:error:]: URL is nil'
abort() called
terminating with uncaught exception of type NSException

Application Specific Backtrace 1:

.......


Accepted Solutions
Tourist
Posts: 8

Re: can't launch quik app on mac

I have the same problem, I solved by installing the version 2.0.1.5076

View solution in original post


All Replies
Tourist
Posts: 8

Re: can't launch quik app on mac

I have the same problem, I solved by installing the version 2.0.1.5076

Tourist
Posts: 4

Re: can't launch quik app on mac

Great Quik works with this version 2015076. Thank you very much

Hiker
Posts: 124

Re: can't launch quik app on mac

Unfortunately, this isn't the latest version of Quik and it doesn't have the GPS gauge overlay option - if you have a Hero 5 with GPS.

Hiker
Posts: 124

Re: can't launch quik app on mac

My error message for the 2 latest versions of Quick when it fails to run is EXACTLY the same as yours.  GoPro support just say 'Contact Apple' but if 2 of us are having the same problem, I think it's an issue with the GoPro software.

Tourist
Posts: 8

Re: can't launch quik app on mac

i know...but it's the only one release that works properly....at least form my mac

Tourist
Posts: 8

Re: can't launch quik app on mac

I have contacted Apple and they told me to remove with the utility onyx user cache ... but it still does not work with the latest version

Hiker
Posts: 124

Re: can't launch quik app on mac

[ Edited ]

This is what I got from GoPro  Support last time.  I asked how I could completely remove Quik as I think that there might be something left behind by an earlier installation.  I haven't tried it yet.

 

Again I would recommend contacting Apple about the admin account issues. 

To resolve the issue that you're experiencing, you'll need to delete the plist file on your computer and restart the program. Here's how you locate the plist file:

  • Open Finder 
  • Look along the top of the menu bar (along the upper left corner on top of the computer) and click, 'Go'
  • Hold down the 'Option' button and the word Library will appear. Click it
  • Double Click to open the Preference folder
  • Look for the 'com.gopro.GoPro-Studio.plist” file and delete it. 
  • Relaunch GoPro Studio

Please note that this process is for GoPro Studio, you may be able to do it in Quik