12-10-2016 05:32 AM - edited 12-10-2016 05:35 AM
Sorry for my english.
I have a problem with Quik on my Mac, it is impossible to open it, I have always the same message
I have delete all the products Gopro from the mac et install again bet it's always the same!!!
Gopro studio works but Quik no
Can you help me?
Process: Quik 
Version: 2.1.0 (188.8.131.5229)
Code Type: X86-64 (Native)
Parent Process: ??? 
Responsible: Quik 
User ID: 501
Date/Time: 2016-12-10 14:28:21.851 +0100
OS Version: Mac OS X 10.12.1 (16B2555)
Report Version: 12
Anonymous UUID: 88D3DEFA-9D15-F4E4-68B3-F16A6D53A5DD
Time Awake Since Boot: 9900 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[NSFileManager contentsOfDirectoryAtURL:includingPropertiesForKeys:options:error:]: URL is nil'
terminating with uncaught exception of type NSException
Application Specific Backtrace 1:
Solved! Go to Solution.
12-11-2016 07:19 AM
My error message for the 2 latest versions of Quick when it fails to run is EXACTLY the same as yours. GoPro support just say 'Contact Apple' but if 2 of us are having the same problem, I think it's an issue with the GoPro software.
12-11-2016 07:27 AM - edited 12-11-2016 07:30 AM
This is what I got from GoPro Support last time. I asked how I could completely remove Quik as I think that there might be something left behind by an earlier installation. I haven't tried it yet.
Again I would recommend contacting Apple about the admin account issues.
To resolve the issue that you're experiencing, you'll need to delete the plist file on your computer and restart the program. Here's how you locate the plist file:
- Open Finder
- Look along the top of the menu bar (along the upper left corner on top of the computer) and click, 'Go'
- Hold down the 'Option' button and the word Library will appear. Click it
- Double Click to open the Preference folder
- Look for the 'com.gopro.GoPro-Studio.plist” file and delete it.
- Relaunch GoPro Studio
Please note that this process is for GoPro Studio, you may be able to do it in Quik