Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
Reply
Sightseer
Posts: 1

can't import video files of any kind

I was working on my video i took on my honeymoon earlier this year, and everything was fine.  I had it almost finished after about a week or so of editing, and yesterday i went to pull it up again to watch it and GoPro Studio and GoPro Quick is not able to open the project.  The video files were originally imported onto my external hard drive and have not been moved since they were originally placed there.  When i open GoPro Studio it will not open any file of any sort.  All the video files are greyed out in my Finder window and are not able to be selected.  I have tried uninstalling GoPro Studio and reinstalling it, and all my software is up to date.

 

Any ideas on how to get this fixed?  I am using Mac OS.