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%3CLINGO-SUB%20id%3D%22lingo-sub-192547%22%20slang%3D%22en-US%22%3Ecan't%20import%20files%20in%20Quik%2C%20there%20is%20no%20import%20option%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-192547%22%20slang%3D%22en-US%22%3E%3CP%3EEverytime%20I%20plug%20in%20my%20gopro%20Hero5%20Session%20on%20to%20Quik%20on%20a%20mac%20It%20just%20doesnt%20see%20any%20files%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Esays%20SD%20card%20capacity%3A--GB%20so%20I'm%20guessing%20it%20doesnt%20see%20my%20SD%20card.%3C%2FP%3E%3CP%3EI'm%20importing%20my%20media%20using%20an%20android%20file%20transfer%20software.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20tried%2C%20turn%20the%20camera%20on%20before%20plug%20in%2C%20plug%20in%20with%20the%20camera%20of%2C%20plug%20in%20with%20quik%20open%2C%20them%20plug%20in%20with%20quik%20closed.%3C%2FP%3E%3CP%3ENothing%20ever%20works%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAny%20ideias%3F%3C%2FP%3E%3CP%3EThanks%3C%2FP%3E%3CP%3EKico%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-192547%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EQuik%20for%20Desktop%20-%20Mac%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-192595%22%20slang%3D%22en-US%22%3ERe%3A%20can't%20import%20files%20in%20Quik%2C%20there%20is%20no%20import%20option%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-192595%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F63938%22%20target%3D%22_blank%22%3E%40kicoa78%3C%2FA%3E%2C%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThank%20you%20for%20reaching%20out.%20If%20you%20already%20have%20the%20latest%20version%20of%20Quik%20fro%20desktop%20(v2.6.1)%2C%20here%20are%20some%20steps%20to%20fix%20that%20you%20can%20try%3A%20%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fsolutions_troubleshooting%2FCamera-is-Not-Recognized-on-Quik-for-desktop-Mac%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3ECamera%20is%20not%20Recognized%20on%20Quik%20for%20Desktop%3C%2FA%3E.%3C%2FP%3E%0A%0A%3CP%3ELet%20us%20know%20how%20it%20goes.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%26nbsp%3B%3CBR%20%2F%3E%20Marius%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1
Accepted Solution

can't import files in Quik, there is no import option

Everytime I plug in my gopro Hero5 Session on to Quik on a mac It just doesnt see any files

 

says SD card capacity:--GB so I'm guessing it doesnt see my SD card.

I'm importing my media using an android file transfer software.

 

I tried, turn the camera on before plug in, plug in with the camera of, plug in with quik open, them plug in with quik closed.

Nothing ever works

 

Any ideias?

Thanks

Kico

 

Screen Shot 2018-05-21 at 12.00.59.png

Accepted Solutions
GoPro
Posts: 7,408

Re: can't import files in Quik, there is no import option

Hello @kicoa78

 

Thank you for reaching out. If you already have the latest version of Quik fro desktop (v2.6.1), here are some steps to fix that you can try: Camera is not Recognized on Quik for Desktop.

Let us know how it goes. 

 

Thanks, 
Marius

View solution in original post


All Replies
GoPro
Posts: 7,408

Re: can't import files in Quik, there is no import option

Hello @kicoa78

 

Thank you for reaching out. If you already have the latest version of Quik fro desktop (v2.6.1), here are some steps to fix that you can try: Camera is not Recognized on Quik for Desktop.

Let us know how it goes. 

 

Thanks, 
Marius