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Tourist
Posts: 3

cable gopro hero 8 black

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El cable original de GOPRO que viene con la cámara HERO 8 BLACK no funciona con windows 10, la cámara si funciona con otros cables que no son de GOPRO, hay alguna solucion a este problema ??

 

Saludos


Accepted Solutions
GoPro
Posts: 21,087

Re: cable gopro hero 8 black

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Hello, @jorgemigue5728. These troubleshooting steps will help get your camera recognized by Quik for desktop on your computer. 

 

Some users have shared that they were able to use other cables to connect the camera to the computer. It would depend on which USB type port you have on your device. 

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GoPro
Posts: 21,087

Re: cable gopro hero 8 black

[ New ]

Hello, @jorgemigue5728. These troubleshooting steps will help get your camera recognized by Quik for desktop on your computer. 

 

Some users have shared that they were able to use other cables to connect the camera to the computer. It would depend on which USB type port you have on your device. 

Tourist
Posts: 3

Re: cable gopro hero 8 black

[ New ]

Lo que es decepcionante es que una marca como GOPRO incluya con sus cámaras un cable que no funciona correctamente, deberíais solucionar este problema de inmediato. Saludos

GoPro
Posts: 21,087

Re: cable gopro hero 8 black

[ New ]

We appreciate the feedback, @jorgemigue5728. We use the same GoPro cable though and we are not able to replicate the issue. But we will pass this along to the team. Thanks!

Tourist
Posts: 3

Re: cable gopro hero 8 black

[ New ]

La solución que se da desde GOPRO es comprar otro cable de otra marca, esa solución es la que han adoptado un montón de usuarios, pero yo creo que la solución debería estar en proporcionar cables de buena calidad, mis puertos USB funcionan perfectamente.

Saludos