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Sightseer
Posts: 1

bought new comp. with Nvidia 1050TI 4G ram graphics card and still freeze whats the deal

[ New ]

I had an Asus comp with 12 gig ram 1 T hard drive works amazing but this one app freezes. so bought the Lenovo Legion with a Nvidia GEFORCE 1050TI 4GIG graphiocs card . 8 gig ram inteli7 8th gen processor and 1T hard drive and installed this quik app on it and I still am having the freezing and (not responding) notice. this is litteraly not okay. how can I resoplve. I should literallly noty have this happen........    ther ehas to be a better option than just telling everyone to call support...   

 

also trying to post this question I am being hasstled 


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GoPro
Posts: 29,783

Re: bought new comp. with Nvidia 1050TI 4G ram graphics card and still freeze whats the deal

[ New ]

 

Hi @earthlingt42

 

Does the freezing issue happens only when playing videos?

If you are using a setup with multiple graphics card, try running it with the integrated card.

 

For reference, you can also check: Minimum System Requirements for Quik for Desktop

 

Thanks!

Ej

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All Replies
GoPro
Posts: 29,783

Re: bought new comp. with Nvidia 1050TI 4G ram graphics card and still freeze whats the deal

[ New ]

 

Hi @earthlingt42

 

Does the freezing issue happens only when playing videos?

If you are using a setup with multiple graphics card, try running it with the integrated card.

 

For reference, you can also check: Minimum System Requirements for Quik for Desktop

 

Thanks!

Ej