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GoPro Apps for Desktop
Posts: 1

black 5 won't connect with quick

I cannot connect to any computer using usb (usually use Win 10 desktop).  I can remove the memory card and using an adapter, plug it into the desktop and access my pics and data.

How can I upgrade my firmware/software on the camera itself.


Posts: 3,924

Re: black 5 won't connect with quick

Hi @redhero07420,


Here are some steps you can try to get that camera recognized by Quik for Desktop:


I would recommend updating the camera manually however. You can do so by following the link below and select "Update your camera manually."