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03-06-2019 11:27 AM
Re: alway come back to "Sign in" page
[ New ]Are you going to help us?
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03-07-2019 04:50 PM
Re: alway come back to "Sign in" page
[ New ]Hi Everyone!
Please try these additional steps:
Kindly try this: use the Activity Monitor to see what GoPro processes are running.
If anything other than goproapp.devicedetectionservice is running when Quik is not running, force quit them.
If nothing is running when Quik is running, the message bus may not have started.
Thanks!
Ej
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03-08-2019 12:09 AM
Re: alway come back to "Sign in" page
[ New ]What kind of other processes do you mean? There are a lot of other processes. It seems an error appears when russian users run theyr programs (with cyrillic encoding in system). How to change the language of program while installing? There is no choice.
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03-14-2019 05:07 PM
Re: alway come back to "Sign in" page
[ New ]
The program language is dependent on the language set on your computer.
Please close any GoPro process other than goproapp.devicedetectionservice
Then relaunch Quik.
Thanks!
Ej
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03-14-2019 11:01 PM
Re: alway come back to "Sign in" page
[ New ]It. Doesn’t. Help. At. All.
I suspect the only way to fix it is to change system language to English or other latin language. I can’t do it because my home PC came with single language Windows 10 Home edition.
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03-15-2019 05:44 PM
Re: alway come back to "Sign in" page
[ New ]Hi everyone,
You can try the suggested troubleshooting steps that worked for another user from THIS THREAD.
Let us know how it goes for you.
Ann
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03-24-2019 02:03 PM
Re: alway come back to "Sign in" page
[ New ]I've done the all things that they supposed to do. Now the program doesn't start at all.
Remember the time i hadn't that problem. Anyway, thank you for the camera.
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03-26-2019 03:25 PM
Re: alway come back to "Sign in" page
[ New ]
If you continue to experience the same after the suggested steps, please reach out to our Support Team.
https://gopro.com/help/ContactUs
Thanks!
Ej
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