Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
%3CLINGO-SUB%20id%3D%22lingo-sub-104227%22%20slang%3D%22en-US%22%3EYou've%20entered%20an%20incorrect%20email%20and%20password%20combination%20gopro%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-104227%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20gopro%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EReally%20starting%20to%20get%26nbsp%3B%3CSPAN%3Eannoyed%3C%2FSPAN%3E.%20Can't%20login%20to%20the%20desktop%20application%20and%20I%20have%20not%20found%20any%20solutions%20whatsoever.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIt%20keeps%20promping%20me%20%22you've%20entered%20an%20incorrect%20email%20and%20password%20combination%20gopro%22.%20The%20browser%20login%20and%20the%20app%20works%20perfectly.%20I%20have%20tried%20with%20two%20email%20adresses%20deinstalled%20the%20programm%20and%20still%20the%20same%20problem.%20Also%20trying%20to%20log-in%20with%20Facebook%20is%20not%20possible%20just%20throws%20me%20back%20to%20the%20same%20page%20I%20started!%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EPlease%20advise%20how%20to%20proceed.%20With%20a%20pricy%20camera%20as%20yours%20I%20would%20at%20expect%20you%20to%20have%20a%20decent%20application%20to%20edit%20videos.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ERgds%20Chris%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-104227%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EQuik%20for%20Desktop%20-%20Mac%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-104443%22%20slang%3D%22en-US%22%3ERe%3A%20You've%20entered%20an%20incorrect%20email%20and%20password%20combination%20gopro%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-104443%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20the%20same%20issues%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-146548%22%20slang%3D%22en-US%22%3ERe%3A%20You've%20entered%20an%20incorrect%20email%20and%20password%20combination%20gopro%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-146548%22%20slang%3D%22en-US%22%3EI%20have%20the%20same%20issues%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-146549%22%20slang%3D%22en-US%22%3ERe%3A%20You've%20entered%20an%20incorrect%20email%20and%20password%20combination%20gopro%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-146549%22%20slang%3D%22en-US%22%3E%3CP%3E%3CSPAN%3EI%20have%20the%20same%20issues%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-146573%22%20slang%3D%22en-US%22%3ERe%3A%20You've%20entered%20an%20incorrect%20email%20and%20password%20combination%20gopro%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-146573%22%20slang%3D%22en-US%22%3E%3CP%3EAnnoying%20as%20hell.%20It%20just%20keeps%20giving%20that%20error.%20And%20the%20solution%20they%20give%20you%20is%20reinstall%20or%20reboot.%20No%2C%20its%20somthing%20in%20the%20registry%20or%20background%20that%20is%20incorrect.%20Put%20some%20money%20in%20development%20of%20software%20in%20stead%20of%20cameras.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-146578%22%20slang%3D%22en-US%22%3ERe%3A%20You've%20entered%20an%20incorrect%20email%20and%20password%20combination%20gopro%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-146578%22%20slang%3D%22en-US%22%3E%3CP%3E%3CSPAN%3EI've%20solved%20the%20problem.%20The%20reason%20is%20proxy%20security.%20So%20please%20tell%20everyone%20that%20if%20they%20get%20this%20error%20the%20way%20to%20solve%20it%20is%20to%20use%20a%20different%20proxy.%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-169787%22%20slang%3D%22en-US%22%3ERe%3A%20You've%20entered%20an%20incorrect%20email%20and%20password%20combination%20gopro%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-169787%22%20slang%3D%22en-US%22%3E%3CP%3E%3CSPAN%3EI%20have%20the%20same%20issues%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-171184%22%20slang%3D%22en-US%22%3ERe%3A%20You've%20entered%20an%20incorrect%20email%20and%20password%20combination%20gopro%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-171184%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20Everyone%2C%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHas%20anyone%20tried%20out%20the%20recommended%20resolution%20presented%20by%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F49553%22%20target%3D%22_blank%22%3E%40laurensu600%3C%2FA%3E%3F%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIf%20the%20issue%20persists%2C%20you%20can%20get%20in%20touch%20with%20our%20Support%20team%20for%20further%20assistance.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%26nbsp%3B%20Marius%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-201087%22%20slang%3D%22en-US%22%3ERe%3A%20You've%20entered%20an%20incorrect%20email%20and%20password%20combination%20gopro%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-201087%22%20slang%3D%22en-US%22%3E%3CP%3EI%20HAVE%20THE%20SAME%20ISSUE%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-202299%22%20slang%3D%22en-US%22%3ERe%3A%20You've%20entered%20an%20incorrect%20email%20and%20password%20combination%20gopro%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-202299%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHi%20%3Ca%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F66126%22%3E%40megatree77430%3C%2Fa%3E%2C%20It%20would%20be%20best%20to%20contact%20a%20GoPro%20Customer%20Support%20if%20the%20issue%20still%20persist%20after%20trying%20the%20steps%20posted%20above.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EYou%20can%20contact%20them%20via%20phone%20or%20chat%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ERegards%2C%3C%2FP%3E%0A%0A%3CP%3EJay%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 1

Re: You've entered an incorrect email and password combination gopro

I HAVE THE SAME ISSUE

GoPro
Posts: 4,106

Re: You've entered an incorrect email and password combination gopro

 

Hi @megatree77430,

It would be best to contact a GoPro Customer Support if the issue still persist after trying the steps posted above. 

 

You can contact them via phone or chat: https://gopro.com/help/ContactUs

 

Regards,

Jay