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Sightseer
Posts: 1

Window Quik application hangs while editing

Quik app for window gets into 'Not responding' mode while starting editing any footage from my GPPRO Hero 7 black. It is really useless tool for editing. Gopro team must come up with the solution asap. It been many month but yet to get a software ready. 

 

 

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GoPro
Posts: 14,464

Re: Window Quik application hangs while editing

Hello, @sadakchaapfotugrapher. This mostly occurs in computers running multiple graphics cards, and Quik for desktop is prioritizing the high-performance NVIDIA or AMD card. These troubleshooting steps will help resolve the issue.  

Highlighted
Hiker
Posts: 18

Re: Window Quik application hangs while editing

I am having the same problem and this has been going on since I tried using Quick starting July 2019. I followed the recommended solution above of setting the graphics to "Integrated Graphics" which is default anyway. I went ahead and changed to NVIDIA and back to "Integrated Graphics". The problem of Quick hanging still persists.

 

I agree with  sadakchaapfotugraphe that this problem needs to get fixed. This is ridiculous.

Highlighted
GoPro
Posts: 17,406

Re: Window Quik application hangs while editing

Hello @larryh8302

 

See if switching to Power Saving mode helps.

See https://community.gopro.com/t5/GoPro-Apps-for-Desktop/Quik-just-keeps-crashing-Windows-10/m-p/568855... for reference.

 

Let us know how it goes.


Thanks!

Ej