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Tourist
Posts: 14

Re: Win10 Quik Always ask for login when Choose another editor

на данный момент единственное решение проблемы - установка Quik 2.2.0.494 :

https://www.touslesdrivers.com/php/constructeurs/redirection.php?v_code=52330

 

Tourist
Posts: 4

Re: Win10 Quik Always ask for login when Choose another editor

Ура! Спасибо! Помогло!

Hiker
Posts: 7

Re: Win10 Quik Always ask for login when Choose another editor

Same problem, the problem still could not be fixed.

 

OS: Windows 10,

Quik Desktop: V 2.5.2.633

Cam: Hero 6 Black.

 

After first login, when I click the video, it will request to login again.

 

Cannot edit any video, nothing can do, so frustrating.

 

When I want to call the support HK(+85 25 8014585), the phone call cannot be connected.

 

When I want to chat online for support, it always show "Sorry, all agents are helping other customers right now. Please try again later.".

 

I would like to add GPS overlay to my cycling video by Qiuk, so that bought the Hero 6 Black.

 

And I am regret to buy Hero 6 Black since the after sale service of GoPro is unsatisfactory.

 

Except this formus, no any other ways can be contacted the support team of GoPro.

Tourist
Posts: 8

Re: Win10 Quik Always ask for login when Choose another editor

hey man, it seems that you are from HK, you are right, i 'm too regret to buy this fxxking gopro 6, the ever seem worst support in the world
Sightseer
Posts: 2

Re: Win10 Quik Always ask for login when Choose another editor

Sup! Any changes? It still not working!

GoPro
Posts: 4,949

Re: Win10 Quik Always ask for login when Choose another editor

Hello Everyone, 

 

Has anyone tried contacting Support team for this particular concern? They will be able to help. You can reach them here: https://gopro.com/help/ContactUs

 

Thanks, 
Marius

 

 

Tourist
Posts: 7

Re: Win10 Quik Always ask for login when Choose another editor

You must be joking! Of course we did, but it didn't help. The support team don't have the solution. Literally, the answer is: "our engineers are working, unfortunately, we don't know when they find out the solution"
Tourist
Posts: 7

Re: Win10 Quik Always ask for login when Choose another editor

Although new version V2.6.0 is released, the problem still exists.