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Tourist
Posts: 1

Re: Win10 Quik Always ask for login when Choose another editor

У меня сработало с первого раза после таких манипуляций

 

1) Снес Quik

2) Сменил язык в профайле гопроу на UK, тоже сделал в винде в региональных настройках

3) В языках оставил только англ интернациональный и UK - как рекомендовали, думаю будет работать и с US

4) Ничего не чистил, не удалял, только перезагрузился

5) Поставил снова Quik (последнию на данный момент, 2.7)

6) Сразу сбросил настройки в меню Quik

7) Залогинился

 

В итоге все тормозит, того же функционала что в андроид версии не увидел.

Камера 7 блек супер, но софт отстой

Sightseer
Posts: 1

Re: Win10 Quik Always ask for login when Choose another editor

Changing windows' interface language to English helped me as well. 

Sightseer
Posts: 2

Re: Win10 Quik Always ask for login when Choose another editor

Same problem. But I can't change windows language, because i have Windows 10 Home with only one language supported.
P.s. Problem exists ONE YEAR - it's a shame, GoPro!
GoPro
Posts: 3,859

Re: Win10 Quik Always ask for login when Choose another editor

Hi Everyone!

 

We would appreciate if you can go through these steps: 

Kindly test if Quik works after each step.

  1. Restart Quik for Desktop with default settings.
  2. Restart your computer.
  3. Uninstall/reinstall Quik for Desktop.
  4. Create a new gopro.com user account and attempt to reproduce the issue.
  5. Create new user account on local computer and attempt to reproduce the issue.

Also, please indicate if the main email address you have is associated to a GoPro Plus account.

 

Thanks!

Ej

Tourist
Posts: 4

Re: Win10 Quik Always ask for login when Choose another editor

i want to contribute my way of solving this problem to here..this problem bother me and many chinese users for lang time..i tried all the solutions from GOPRO hub and internet, i even change my system language to English..wont wrok..i accidently restore setting all LSP to be defualt Windows settings..and it works! i shared this to Chinese GoPro community and hundreds of Chinese users used have same problems solved..We chinese use this 360 TOTAL security software. it optimizes your computer every peroid of time..this is where the problem came from..as long as we restore this LSP settings to be default..Quik works! 

微信截图_20181207032429.png
Sightseer
Posts: 5

Re: Win10 Quik Always ask for login when Choose another editor

or if someone from GoPro team can actually spend time reading our post and fix the problem. what a wonderful experiene we had with GoPro by spending hours debug for them and nothing change for years. 

Sightseer
Posts: 1

Re: Win10 Quik Always ask for login when Choose another editor

Hi,
I tried all the steps but it didn't help. No plus account.

Change windows interface didn't work, but when I change windows interface including welcome screen it allow me to login without issue (See attach pic).

After I changed back the windows interface it work.

(Try to logout and login restore the problem and only fixed by change windows interface again back to English, login and restore the interface)

 

gopro.PNG
GoPro
Posts: 3,859

Re: Win10 Quik Always ask for login when Choose another editor

 

Hi @yoelb075

 

Thank you for sharing!

 

Has anyone tried this step? We'll appreciate if you can post it here on this thread.

 

Regards,

Ej