05-22-2018 09:53 PM
Ваша ответсвенная команда поддержки непонятно чем занимается. Версия 18.104.22.1680 все так же не работает. Более ужасной службы поддержки трудно найти.
Черт меня попутал связаться с GoPro.
05-22-2018 09:58 PM
Your team in charge God knows what doing. Version 22.214.171.1240 still is not working. More terrible customer service is hard to find.
The devil beguiled me to deal with GoPro.
05-31-2018 08:03 PM - last edited on 06-10-2018 10:37 AM by mariustanya
After 2-3 months, the final answer from support as following. I am so disappoint to that.
We really appreciate your patience while our team has been looking into the issues you have been facing with Quik Desktop.
Unfortunately they do not have a confirmed resolution to the problem you are facing. The suggestion is to update to the latest version v2.6.1 that has been released since we were last in communication.
If this still doesn't help, it might be best to use alternative editing software.
We would recommend use DaVinci Resolve (Free). With this you can utilize a much more advance editing application that will take full advantage of your GoPro footage.
Please let me know how you get on.
06-18-2018 11:46 AM
Is this the case even with the recently released version (2.6.2)? Will you be able to send us a video showing the issue? Hope to hear back from you.