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Anonymous
Posts: 0

Win10 Quik Always ask for login when Choose another editor

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Win10 Quik Всегда просите логин при выборе другого редактора 

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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Same problem. After adding folder with gopro files, I can't edit any video. After clicking on video Quick ask me for login evrytime, and after login put me back to video files 

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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Same here with windows 10

Its so frustrating...

 

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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 Do they solve problems here?

 

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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ПОХОЖЕ НЕ СТОИЛО ПОКУПАТЬ ИХ КАМЕРУ !!!!

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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I have the very same problem. After first login and clicking any meny/function it asks login again and reject to starting page. it's so stupid!

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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Have the same problem. Man Sad

GoPro Community Manager
Posts: 7,798

Re: Win10 Quik Always ask for login when Choose another editor

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Try linking into a different signal if you can. These issues are often linked to wifi and/or firewall restrictions that don't allow Quik to verify your account. If that doesn't fix the issue, our team at https://gopro.com/help/ContactUs can help.

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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Your advice does not help.

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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I bought 5 GoPro Hero Black only because of the ability to write telemetry. To handle video, and adding telemetry only need your GoPro Quick program for windows. I installed it. I have the appropriate configuration for your requirements. The program Quick doesn't work. She keeps asking to login after each action once again takes to the login screen. I spent hours with your tech support in chat and email. Studied the answers in your system, tried everything. In my system only one language pack is Russian, and I can't switch the Windows interface to English, unfortunately. I changed the formats and numbers in English, and the language of non-Unicode programs. It didn't help, I reinstalled after that Quick, he still keeps on asking to log in. And us in Russia a lot. I beg you to release a new version of the program Quick, which will not have such problems. I am ready to help you with testing.

GoPro Community Manager
Posts: 7,798

Re: Win10 Quik Always ask for login when Choose another editor

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For additional telemetry options, take a look at Dashware at http://www.dashware.net/.

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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I use Dashware, but this app doesn't work well with 120FPS Full HD video, while viewing the resulting video, the video goes slower than sound.

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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Any updates? I also have the same error. App always asks to sign in. I sign in successfully but than after click on any buttons it ask to sign in again

GoPro Community Manager
Posts: 7,798

Re: Win10 Quik Always ask for login when Choose another editor

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If you're still having issues, please reach out to our Support team at https://gopro.com/help/ContactUs and our team will help you with this.

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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Are you kidding me? Of course, we still have problems. Version of the program has not changed. All the Russian with a licensed Windows and Russian language interface, all also throws to the login page. When will the new release is Quick?

Tourist
Posts: 7

Re: Win10 Quik Always ask for login when Choose another editor

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same problem

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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Same problem. Plz Fix!!

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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Выбор GoPro это ошибка! Скачал редактор SONY и пользуюсь! Почему ваш нерабочий редактор требует логин, а у сони все работает без всяких логинов?! Следующей экшен камерой будет SONY в которой все работает даже с чужим ПО! GoPro не может починить ПО, это уровень китайских производителей! Robot Mad

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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Same problem! Cant use your Quik software because every action login asking. SOLVE IT URGENT, PLEASE.
Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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Same problem, please solve it somhow!

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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Same problem! Please fix it ASAP!

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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Same problem here! Fix it!

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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same problem:(



 




Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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i fixed it!

read bellow in russian

 

Необходимо изменить настройки языка системы.

1. удаляем Гопро Квик.

2. меняем язык системы на английский - в параметры -> время и язык -> русский удаляем

3. меняем систему на английский - пуск ->служебные-> крупные значки->язык->удаляем русский

4. в доп параметрах везде выбираем английский

 

Перезагружаемся, обновления языков у меня происходило около часа

Устанавливаем квик. Работает!

Откатываем языки обратно, программа станет на русском и работать.

 

За программирование разработчикам ГоПро Квик -2 балла!

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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К сожалению, предложенный метод не работает для Windows Домашняя (Для одного языка).

Method doesn't work on Win 10 Home (1 Language pack).

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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Probem is still not solved

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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Привет, у меня заработало!!!

 

Выполнял последовательность действий из 2-х блоков, возможно достаточно только 2-го, но чистый эксперимент провести уже не смогу:

1-й блок

- удалил версию GoPro Quik 2.5.1.462

- установил старую версию 2.0.0.4320

- пробовал установить обновление средствами Quik - валится с ошибкой о версии windows

- удалил старую версию 2.0.0.4320

- поставил версию 2.5.1.462

 

2-й блок

- Приостановил действие Kaspersky Free 18.0.0.405 на 30 мин. - заработало!!!!!!!!!!

 

Важно! Добавление папки "C:\Program Files\GoPro\GoPro Desktop App" или файла Quik в исключения Касперского не позволяет корректно запустить софт. Только полная приостановка сервиса Касперского! 

 

Отпишитесь, получилось или нет и как делали, т.е. сначала проверьте второй вариант :)

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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А что делать тем кто не пользуется Касперским?

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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Дружище, а подскажи, утебя какая версия винды стоит, для одного языка или нет? И на каком языке у тебя  интерфейс винды?

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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Windows 10 Pro версия 1709  сборка 1299.248

Язык интерфейса Русский.

Win10 Pro поддерживает смену языка, но я не вижу ни одной причины почему я должен это делать. 

Highlighted
Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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1. It's strangely that problem with offiсial Gopro software is need to be solved only by efforts of Russian speaking users, while official GORPO support keeps silence within this theme.

2. Several ways of problem desicion were proposed by users of russian language Windows system, but unfortunately my Windows 10 for one language doesnt allow to use these ways.

3. Thus, i still keep asking: could the official support do even something to help with the solution of problem with OFFICIAL SOFTWARE?

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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Hey! I place an info about this problem 2 weeks ago! Where is reaction???
Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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Если вопрос мне, то:
Win 10 корп 1709
Язык русский.
Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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Служба поддержки компании просто поражает своей бездарностью и безобразной работой с клентами. По вашему обращению открывают дело, а потом с переодичностью в несколько  дней начинают интересоваться (так и хочется сказать с надеждой в голосе), не решилась ли ваша проблема сама собой, а если вы не ответите на их "напоминиание", то служба поддержки с радостью закроет ваше обращение. Но даже если ответите, то вам придет в ответ отписка, что "они поищут другое решение". Так работает некто  Robert Jake, Associate GoPro Customer Support.

Но судя по тому что первое сообщение о  проблемах с постоянной авторизацией в GoPro Quik зарегистрировано ещё 01/07/2017, шансов что они что-то исправят никаких.

Больше никаких продуктов от GoPro. 

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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Same problem, it doesn't work, poor....
Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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Plus one. Quick under Win10 Russian Home loops back to login form every time I click interface button.

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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Мне решение по смене языка системы не помогло. Вин10 про. Более менее стабильно работает только версия 2.2. Выше одни глюки.

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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It is os frustrating . same thing happening here. gopro still SLEEPING.

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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Версия новая 2.5.2.633, а ошибки старые. Похоже, что это не баг, а фича - Quik принципиально не будет работать на русском языке. 

Больше никаких продуктов GoPro.

 

Quick under Win10 Russian Home loops back to login form every time I click interface button.

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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Upgraded Quick to 2.5.2.633. Problem still the same.

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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на данный момент единственное решение проблемы - установка Quik 2.2.0.494 :

https://www.touslesdrivers.com/php/constructeurs/redirection.php?v_code=52330

 

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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Ура! Спасибо! Помогло!

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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Same problem, the problem still could not be fixed.

 

OS: Windows 10,

Quik Desktop: V 2.5.2.633

Cam: Hero 6 Black.

 

After first login, when I click the video, it will request to login again.

 

Cannot edit any video, nothing can do, so frustrating.

 

When I want to call the support HK(+85 25 8014585), the phone call cannot be connected.

 

When I want to chat online for support, it always show "Sorry, all agents are helping other customers right now. Please try again later.".

 

I would like to add GPS overlay to my cycling video by Qiuk, so that bought the Hero 6 Black.

 

And I am regret to buy Hero 6 Black since the after sale service of GoPro is unsatisfactory.

 

Except this formus, no any other ways can be contacted the support team of GoPro.

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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hey man, it seems that you are from HK, you are right, i 'm too regret to buy this fxxking gopro 6, the ever seem worst support in the world
Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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Sup! Any changes? It still not working!

GoPro
Posts: 20,522

Re: Win10 Quik Always ask for login when Choose another editor

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Hello Everyone, 

 

Has anyone tried contacting Support team for this particular concern? They will be able to help. You can reach them here: https://gopro.com/help/ContactUs

 

Thanks, 
Marius

 

 

Tourist
Posts: 7

Re: Win10 Quik Always ask for login when Choose another editor

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You must be joking! Of course we did, but it didn't help. The support team don't have the solution. Literally, the answer is: "our engineers are working, unfortunately, we don't know when they find out the solution"
Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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Although new version V2.6.0 is released, the problem still exists.

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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Me 2, after test with version 2.6.0.730, the problem still exists.

Anonymous
Posts: 0

Re: Win10 Quik Always ask for login when Choose another editor

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Same issue: trash soft, please read *Why Software Sucks (And What To Do About It)* writen by David Platt