09-06-2019 05:57 PM
I'm having problems editing 4K video files made with my new GoPro Hero 7. The raw files play fine with VLC media player, but problems arise when I try to edit them using editing software. The techs at GoPro recommended using a few software applications including DaVinci, Pinnacle Studio, VSDC and others. I dowloaded 'free'versions of these softwares and I have the same problem with each of them. The problem begins immediately as I try to play the selected file. The file jumps and freezes as it plays making it impossible to edit anything. The audio track is also affected. I was on the phone with Dell techs today to see if there was a problem with my laptop, a brand new Inspiron running Windows 10. It checked out okay and I was told that perhaps these 'free' versions weren't up to the task. I didn't want to purchase any of these softwares without trying them first. I'm so confused and almost ready to give up. Everyone posts these beautiful 4K videos on Youtube, but I cannot! Can anyone shed some light on this for me? Thanks!
09-08-2019 01:57 PM