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Sightseer
Posts: 1

Where is studio in quik?

[ Edited ]

I just recently installed quik, and i am unable to find studio in it. I have selected a video clip, right clicked, and still it doesnt even give the option that studio exists. I have watched multiple videos of people easily just clicking on "open in studio" but this option simply does not exist for me. I dont know what to do and i havent found any information on this yet. Please help. 

Sightseer
Posts: 1

Re: Where is studio in quik?

I have the exact same problem. Unfortunately, I read somewhere else in this forum that GoPro does not include Studio in the Quik app anymore. I am hugely disappointed that people who buy a new GoPro camera are now deprived of the possibility to do more sophisticated editing. Plus, GoPro is incredibly intransparent regarding this issue. On their website you can still find information that studio is included in the Quik app. It simply cannot be the role of the customer to spend hours of their time researching why studio is not accessible anymore. To my mind, a customer-oriented firm has to care more about customer experience. Developing new Hero6 hardware with amazing features is simply overengineering if GoPro cannot get the basics right, i.e. delivering satisfying performance of the supporting software that the true GoPro experience relies on. I just don't get it, but maybe that's just me.

 

Tourist
Posts: 2

Re: Where is studio in quik?

@grandriver78004 wrote:

I just recently installed quik, and i am unable to find studio in it. I have selected a video clip, right clicked, and still it doesnt even give the option that studio exists. I have watched multiple videos of people easily just clicking on "open in studio" but this option simply does not exist for me. I dont know what to do and i havent found any information on this yet. Please help. 


Ditto.  The GoPro site and support content indicate Studio is included in Quik for Desktop. Can't find it using any of the ways indicated. 
What's up? This is very frustrating and doesn't reflect well on GoPro...particularly to a new user.

Tourist
Posts: 2

Re: Where is studio in quik?

Update to my "ditto" post yesterday:

 

I just completed a chat session with GoPro support.  Looks like Studio is no longer included with Quik.  Robot Frustrated

 

I noted in the chat that it was disappointing and that GoPro needs to update their marketing and support content.

 

Here's the transcript:

 


Rosellier:My name is Rosellier. How can I help you?
Me:Hi, I've downloaded Quik, but can't locate Studio anywhere in the app - not in right-click menu, not in file menu, not in blue bar at top.
Rosellier:I see. Let me help you out with your issue. Just to confirm, you have downloaded the latest version of the Quik for Desktop app today, correct?
Me:Downloaded yesterday afternoon.
Me:2.4.0.169
Rosellier:I see. Please allow me a few moments to check our resources regarding this.
Rosellier:Sorry to keep you waiting, Debbie. Based on our resources, the latest version of the Quik for Desktop app does not include the GoPro Studio software anymore. Unfortunately, we aren’t able to give out any older version of GoPro Studio/Quik for Desktop. If you’re looking for a non-linear
editor to make your own custom edits with, you can use iMovie on Mac or VSDC on Windows-( http://www.videosoftdev.com/free-video-editor/download )
Me:Disappointing. Your marketing and support content needs to be updated accordingly.
Rosellier:We appreciate your feedback. Definitely, we take note of this and forward it to our I.T, team.
Me:Thanks.
Rosellier:Apart from this, is there anything else that we can help you with today?
Me:Ok for now. Thx. Have a good day.
Rosellier:Alright.
Thank you for contacting us today. If you have further questions, please do not hesitate to contact us. Enjoy the rest of your day!

Sightseer
Posts: 1

Re: Where is studio in quik?

On the same boat as you. Bought it yesterday thinking studio was just a simple easy tool I can use to edit with the new GoPro. Extremely disappointed that they would limit their new users with a simple Quik software only. Very frustrating. Hope they take note of this. Its just not acceptable to take away their only editing program avaliable. 

Sightseer
Posts: 3

Re: Where is studio in quik?

COMPLETELY AGREE!!
BRING BACK "STUDIO"!!!
Come on GoPro! You have some very unhappy customers. We need Studio Back. VERY frustrated! I have a brand new HP Envy 360x Convertable and need Studio, NOT Quik! Quik doesn't even come close to GoPro Studio for editing purposes and during video play back it's choppy or goes completely blank. I have invested in several gopro cameras and products and don't appreciate the bait and switch from Studio to the sub-quality quik. Please help!!!!
Tourist
Posts: 2

Re: Where is studio in quik?

same here

Hiker
Posts: 70

Re: Where is studio in quik?

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