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Tourist
Posts: 2

When I plug my Hero4 into my laptop to upload new videos to Quik, several recent ones haven't upload

When I plug my Hero4 into laptop to upload new videos, it says upload complete on Quik, yet several haven't uploaded. I can still view them on the camera though. How do I upload the missing videos? 

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GoPro
Posts: 3,924

Re: When I plug my Hero4 into my laptop to upload new videos to Quik, several recent ones haven't...

Hey @andyy13718,

 

Give the steps in this article a try to import those last files:

 

https://gopro.com/help/articles/How_To/How-to-Import-Using-Quik-for-desktop

 

Hope that helps!

 

Best,

Ryan