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%3CLINGO-SUB%20id%3D%22lingo-sub-235435%22%20slang%3D%22en-US%22%3EVery%20choppy%20edit%20and%20quik%20can't%20save%204k%2060%20fps%20edit%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-235435%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20two%20issues.%20I%20just%20bought%20a%20new%20Hero6%20and%20new%20Razer%20Blade%2015.%20I%20can%20import%204k%2060%20fps%20videos%20normally%20with%20quick.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E1.%20The%20videos%20in%20editor%20are%20slowing%20down%20to%20framerate%20and%20lag%20which%20is%20uneditable.%3C%2FP%3E%3CP%3E2.Anyway%20I%20managed%20anyhow%20to%20create%20a%20video%20but%20once%20I%20tried%20to%20save%20I%20got%20error%20saying%20my%20computer%20does%20not%20support%204k%2060fps%20videos.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EMy%20computer%20does%20support%20H.265%20and%20I%20can%20watch%20the%204k%2060fps%20videos%20without%20a%20problem%20with%20windows%2010%20video%20vievwer%20and%20even%20edit%20with%20windows%20video%20editor.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHow%20to%20fix%20this%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-235435%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EQuik%20for%20Desktop%20-%20Windows%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-235811%22%20slang%3D%22en-US%22%3ERe%3A%20Very%20choppy%20edit%20and%20quik%20can't%20save%204k%2060%20fps%20edit%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-235811%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F74514%22%20target%3D%22_blank%22%3E%40apk78%3C%2FA%3E%2C%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EGreat%20to%20know%20that%20your%20computer%20is%20able%20to%26nbsp%3Bhandle%20h.265%26nbsp%3Bhowever%20our%20software%20can't%20handle%204k%2060%20fps%20or%20HEVC%20as%20of%20the%20moment.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EFor%20now%20you%20can%20try%20to%20use%20alternative%20editing%20software%20such%20as%20VSDC%2C%20Filmora%20and%20Adobe%20Premiere.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ERegards%2C%3C%2FP%3E%0A%0A%3CP%3E-Jay%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-301207%22%20slang%3D%22en-US%22%3ERe%3A%20Very%20choppy%20edit%20and%20quik%20can't%20save%204k%2060%20fps%20edit%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-301207%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20the%20same%20problem.%26nbsp%3B%3C%2FP%3E%3CP%3EInstalling%20k-lite%20codec%20pack%20helps%20with%20the%20playback%20but%20doesn't%20help%20quik.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EPlease%20come%20with%20the%20solution!%20Thank%20you%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Tourist
Posts: 2

Very choppy edit and quik can't save 4k 60 fps edit

I have two issues. I just bought a new Hero6 and new Razer Blade 15. I can import 4k 60 fps videos normally with quick.

 

1. The videos in editor are slowing down to framerate and lag which is uneditable.

2.Anyway I managed anyhow to create a video but once I tried to save I got error saying my computer does not support 4k 60fps videos.

 

My computer does support H.265 and I can watch the 4k 60fps videos without a problem with windows 10 video vievwer and even edit with windows video editor.

 

How to fix this?

gopro error.jpg
GoPro
Posts: 3,505

Re: Very choppy edit and quik can't save 4k 60 fps edit

Hello @apk78

 

Great to know that your computer is able to handle h.265 however our software can't handle 4k 60 fps or HEVC as of the moment. 

 

For now you can try to use alternative editing software such as VSDC, Filmora and Adobe Premiere. 

 

 

Regards,

-Jay 

Tourist
Posts: 2

Re: Very choppy edit and quik can't save 4k 60 fps edit

I have the same problem. 

Installing k-lite codec pack helps with the playback but doesn't help quik.

 

Please come with the solution! Thank you