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Tourist
Posts: 2

VR Premier editing process, the preview screen will appear in black.

Computer Information : Windows 10 Pro 64X

                                      AMD Ryzen 7 2700X Eight-Core Processor 3.70 GHZ

                                      NVIDIA GeForce GTX 1060 3GB

                                      ADOBE PREMIER PRO CC 2019

 

The preview screen does not appear when editing VR. 

Reinstallation of the program and update of the latest driver, but still fails

Retry attempt after reinstalling window failed.

Fusion Studio and VR player beta version installed but failed.

I can't find the cause at all

Enable GPU acceleration, disable all attempts fail

Answer me. Please.

 

                                 

GoPro
Posts: 8,135

Re: VR Premier editing process, the preview screen will appear in black.

Sorry to hear about the trouble, @taekyeongh372. Since the attempted troubleshooting steps did not work, it would be best to get in touch with our Support team for further assistance. When you connect with them, make sure you have access to your Fusion camera, as well as your computer. You may reach Support by phone or chat through https://gopro.com/help/ContactUs . Best regards!