Uploaded media wont show on library [ New ]

[sweetpike85700]

Hi,

Some of my uploaded media wont show in my GoPro plus media library. I thought they weren't uploaded so I tried to manually upload them through my computer. But I get the message saying that these media already exist in my media library. It wont upload them because they are duplicates. But I can't see them, they are not there...

What should I do?

[jayr3438 · Accepted solution]

Hi @sweetpike85700, 

I'm thinking that the camera had a glitch or something that it changed its date to default. 

Please check all your files and they might be on other date let's say January. 

But if you already checked all files. 
It would be best to contact GoPro Customer Support. 

Click Here to contact Support

Best Regards, 

-Jay 

[jayr3438 · Accepted solution]

Hi @sweetpike85700, 

I'm thinking that the camera had a glitch or something that it changed its date to default. 

Please check all your files and they might be on other date let's say January. 

But if you already checked all files. 
It would be best to contact GoPro Customer Support. 

Click Here to contact Support

Best Regards, 

-Jay