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Tourist
Posts: 3

Upload stuck at 100% GoPro Plus website

Tried to upload a video several times on GoPro Plus but everytime it got stuck at 100% and no options or prompt.

GoPro Media Library.jpg
Sightseer
Posts: 1

Re: Upload stuck at 100% GoPro Plus website

I have the same problem here!

One time I uploaded multiple files and it got stuck at the 3rd file.

Turns out the 1st and 2nd files weren't uploaded either.

GoPro
Posts: 5,422

Re: Upload stuck at 100% GoPro Plus website

Hi @masx @deeeeekun

 

This normally depends on the internet connection.

Try uploading using a hardwired connection.

 

Let us know how it goes.

 

Thanks!

Ej 

Tourist
Posts: 3

Re: Upload stuck at 100% GoPro Plus website

I have the same Issue and have provided detailed information but have not gotten a reply to my case 06088707

File size is the issue all files below a certain MB ~ 900 or at least <1GB work fine

GoPro
Posts: 5,838

Re: Upload stuck at 100% GoPro Plus website

Hello @chrisb845  We checked with Support and we see that the case is pending your response. Please check your inbox and check if you have received the email from Support. Thanks!

Tourist
Posts: 3

Re: Upload stuck at 100% GoPro Plus website

This 30 day trial has been the worst experience ever. Case #  06088707