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Tourist
Posts: 3

Upload stuck at 100% GoPro Plus website

Tried to upload a video several times on GoPro Plus but everytime it got stuck at 100% and no options or prompt.

GoPro Media Library.jpg
Sightseer
Posts: 1

Re: Upload stuck at 100% GoPro Plus website

I have the same problem here!

One time I uploaded multiple files and it got stuck at the 3rd file.

Turns out the 1st and 2nd files weren't uploaded either.

GoPro
Posts: 10,731

Re: Upload stuck at 100% GoPro Plus website

Hi @masx @deeeeekun

 

This normally depends on the internet connection.

Try uploading using a hardwired connection.

 

Let us know how it goes.

 

Thanks!

Ej 

Tourist
Posts: 3

Re: Upload stuck at 100% GoPro Plus website

I have the same Issue and have provided detailed information but have not gotten a reply to my case 06088707

File size is the issue all files below a certain MB ~ 900 or at least <1GB work fine

GoPro
Posts: 8,347

Re: Upload stuck at 100% GoPro Plus website

Hello @chrisb845  We checked with Support and we see that the case is pending your response. Please check your inbox and check if you have received the email from Support. Thanks!

Highlighted
Tourist
Posts: 3

Re: Upload stuck at 100% GoPro Plus website

This 30 day trial has been the worst experience ever. Case #  06088707

Tourist
Posts: 6

Re: Upload stuck at 100% GoPro Plus website

I am having a nightmare trying to upload video files to Plus. I too keep getting with part way or 100% and then it just 'hangs'. Leave it for hours, even over night and it doesnt change so i have to cancel the upload.

 

When its multiple files, i am not sure if some or none were successful in uploading. I know the files names but there is no search function to look for the files.

 

Its been 3 or 4 days of agony for me trying to upload my videos (and i am hard wired in to the internet and the SD card is plugged direct into my slot on my Surface Studio).

GoPro, please advise?

Tourist
Posts: 6

Re: Upload stuck at 100% GoPro Plus website

Been stuck like this for the last couple of hours

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