Upload stuck at 100% GoPro Plus website [ New ]

[masx]

Tried to upload a video several times on GoPro Plus but everytime it got stuck at 100% and no options or prompt.

[deeeeekun]

I have the same problem here!

One time I uploaded multiple files and it got stuck at the 3rd file.

Turns out the 1st and 2nd files weren't uploaded either.

[aragon1006]

Hi @masx @deeeeekun

This normally depends on the internet connection.

Try uploading using a hardwired connection.

Let us know how it goes.

Thanks!

Ej 

[chrisb845]

I have the same Issue and have provided detailed information but have not gotten a reply to my case 06088707

File size is the issue all files below a certain MB ~ 900 or at least <1GB work fine

[mariustanya]

Hello @chrisb845  We checked with Support and we see that the case is pending your response. Please check your inbox and check if you have received the email from Support. Thanks!

[chrisb845]

This 30 day trial has been the worst experience ever. Case #  06088707

[blackstar4716]

I am having a nightmare trying to upload video files to Plus. I too keep getting with part way or 100% and then it just 'hangs'. Leave it for hours, even over night and it doesnt change so i have to cancel the upload.

When its multiple files, i am not sure if some or none were successful in uploading. I know the files names but there is no search function to look for the files.

Its been 3 or 4 days of agony for me trying to upload my videos (and i am hard wired in to the internet and the SD card is plugged direct into my slot on my Surface Studio).

GoPro, please advise?

[blackstar4716]

Been stuck like this for the last couple of hours