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Tourist
Posts: 2

Updated CPU & MOBO and now Quik will not run

[ New ]

Upgraded to:

  • Ryzen 5 3600X
  • MSI X570
  • 32GB DDR

Quik is not responding as soon as I try to preview HEVC videos and does not recover.

 

Did a clean uninstall with GeekUninstaller, rebooted and reinstalled. Same issue.

 

I would rather search for previous questions buit this function is really bad on this forum.

 

Anyone point me in the right direction? Is AMD supported??

 

 

GoPro
Posts: 27,261

Re: Updated CPU & MOBO and now Quik will not run

[ New ]

Hi @kyb83828

 

 

HEVC is not yet fully compatible with Quik for desktop.

Please try VLC or Windows Media Player to play the files back.

 

Thanks!

Ej