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Sightseer
Posts: 1

Update subscription billing info problem

Hi I’m having difficulty updating the billing associated with the subscription. I purchased the GoPro as a gift and had it shipped to a different address than my billing. Now it has that persons name and zip associated with my credit card. So I’m trying to input the correct info, but it’s not letting me and I’m frustrated.
GoPro
Posts: 8,889

Re: Update subscription billing info problem

Hi @charisee48

 

Our Support Team should be able to assist you on this.

Please reach out to them by phone or chat through https://gopro.com/help/ContactUs  

 

Thanks!

Ej