Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
%3CLINGO-SUB%20id%3D%22lingo-sub-235955%22%20slang%3D%22en-US%22%3EUnable%20to%20login%20to%20quik%20desktop%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-235955%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI'm%20unable%20to%20log%20in%20to%20QUIK%20desktop...%20I've%20reset%20my%20password%20and%20can%20log%20in%20online%20but%20not%20from%20the%20desktop%20app.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIt%20just%20says%20that%20I%20have%20entered%20the%20wrong%20email%20and%20password%20combination.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAny%20help%20would%20be%20appreciated.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EBarrie%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-235955%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EQuik%20for%20Desktop%20-%20Windows%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-236378%22%20slang%3D%22en-US%22%3ERe%3A%20Unable%20to%20login%20to%20quik%20desktop%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-236378%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F74658%22%20target%3D%22_blank%22%3E%40bazkirt%3C%2FA%3E%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EPlease%20try%20to%20uninstall%20and%20reinstall%20the%20app%20instead.%3C%2FP%3E%0A%0A%3CP%3EIt%20might%20help.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ERegards%2C%3C%2FP%3E%0A%0A%3CP%3E-Jay%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 1

Unable to login to quik desktop

Hi,

 

I'm unable to log in to QUIK desktop... I've reset my password and can log in online but not from the desktop app.

 

It just says that I have entered the wrong email and password combination.

 

Any help would be appreciated.

 

Barrie

GoPro
Posts: 4,099

Re: Unable to login to quik desktop

 

Hi @bazkirt,

 

Please try to uninstall and reinstall the app instead.

It might help.

 

 

Regards,

-Jay