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Tourist
Posts: 1
Accepted Solution

Unable to import media to my Mac

I connected my GoPro Hero 6 Black with usb to my Mac but my mac shows me that there are no files on my camera.

I can download them to my phone and view the videos on the camera but cant import them to my computer. since it it shown that no files exist on the camera. Pls help me :(

 

sorry for my endlish it isnt that good.


Accepted Solutions
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GoPro
Posts: 5,897

Re: Unable to import media to my Mac

Hi @5ebastian,

 

Please try to uninstall and reinstall the app. 

If that won't work try to use an SD card reader and check if that would help. 

 

Thanks,

-Jay 

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Highlighted
GoPro
Posts: 5,897

Re: Unable to import media to my Mac

Hi @5ebastian,

 

Please try to uninstall and reinstall the app. 

If that won't work try to use an SD card reader and check if that would help. 

 

Thanks,

-Jay