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Tourist
Posts: 3
Accepted Solution

Unable to import Hero 7 Black 4k 60fps video in Quick desktop application for windows.

When I am trying to import video from GoPro Hero 7 Black, 4k recorded videos are not getting imported to Media. However 2.7K is being imported.

Accepted Solutions
GoPro
Posts: 3,505

Re: Unable to import Hero 7 Black 4k 60fps video in Quick desktop application for windows.

 

Hi @vivekkranjan,

 

 

4k is not supported on some device.

It might be a hardware compatibility issue. 

 

Regards,

-Jay 

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All Replies
GoPro
Posts: 3,505

Re: Unable to import Hero 7 Black 4k 60fps video in Quick desktop application for windows.

 

Hi @vivekkranjan,

 

 

4k is not supported on some device.

It might be a hardware compatibility issue. 

 

Regards,

-Jay