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%3CLINGO-SUB%20id%3D%22lingo-sub-294083%22%20slang%3D%22en-US%22%3ETrying%20to%20manually%20upload%20a%204GB%20video%20fails!%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-294083%22%20slang%3D%22en-US%22%3E%3CP%3EI%20am%20trying%20to%20upload%20a%204GB%20Hero%205%20video%20and%20it%20keeps%20failing.%26nbsp%3B%20Using%20Quik%20has%20never%20worked%2C%20so%20I%20always%20upload%20my%20videos%20manually%2C%20through%20the%20website.%26nbsp%3B%20It%20has%20worked%20for%20every%20other%20video%2C%20but%20when%20trying%20to%20upload%20the%20last%204GB%20video%2C%20it%20goes%20and%20goes%20and%20goes%2C%20get%20to%20the%20point%20where%20the%20blue%20bar%20is%20almost%20finished%20and%20then%20fails.%3C%2FP%3E%3CP%3EIncredibly%20irritating!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-294083%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EGoPro%20PLUS%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-305867%22%20slang%3D%22en-US%22%3ERe%3A%20Trying%20to%20manually%20upload%20a%204GB%20video%20fails!%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-305867%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F90199%22%20target%3D%22_blank%22%3E%40jamesb959%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EWhen%20uploading%20bigger%20files%26nbsp%3Btry%20to%20use%20a%20wired%20connection.%20The%20upload%20speed%20and%20whether%20or%20not%20that%20file%20will%20upload%20will%20be%20based%20off%20of%20your%20network.%20If%20you%20are%20not%20using%20a%20wired%20connection%2C%20make%20sure%20your%20machine%20does%20not%20resort%20to%20a%20sleep%2Fhibernation%20mode.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Tourist
Posts: 4
Accepted Solution

Trying to manually upload a 4GB video fails!

I am trying to upload a 4GB Hero 5 video and it keeps failing.  Using Quik has never worked, so I always upload my videos manually, through the website.  It has worked for every other video, but when trying to upload the last 4GB video, it goes and goes and goes, get to the point where the blue bar is almost finished and then fails.

Incredibly irritating!


Accepted Solutions
GoPro
Posts: 10,295

Re: Trying to manually upload a 4GB video fails!

 

Hi @jamesb959

 

When uploading bigger files try to use a wired connection. The upload speed and whether or not that file will upload will be based off of your network. If you are not using a wired connection, make sure your machine does not resort to a sleep/hibernation mode.

 

Thanks!

Ej

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All Replies
GoPro
Posts: 10,295

Re: Trying to manually upload a 4GB video fails!

 

Hi @jamesb959

 

When uploading bigger files try to use a wired connection. The upload speed and whether or not that file will upload will be based off of your network. If you are not using a wired connection, make sure your machine does not resort to a sleep/hibernation mode.

 

Thanks!

Ej