Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
Reply
Highlighted
Tourist
Posts: 2

Trouble with GoPro Plus data upload

New Media (from gp8) in the Quick Desktop App (Mac) won't synchronize with the online service. (upload)

Have already tried to log in again. GoPro Plus subscription is valid.

 

Any suggestions what the issue may be?

(wifi connection is available ;) )

 

Thx

Highlighted
GoPro
Posts: 4,612

Re: Trouble with GoPro Plus data upload

@leroywhite, thanks for reaching out. In the Quik for Desktop app, go to your GoPro Plus settings, and then select Cloud followed by "Automatically upload media to the cloud."

See How to Add Media to GoPro Plus for further reference.

Highlighted
Tourist
Posts: 2

Re: Trouble with GoPro Plus data upload

Danke,

in meinem Fall war es die andere Option: "Hochladen von Medien im Akkubetrieb zulassen."

Highlighted
GoPro
Posts: 4,612

Re: Trouble with GoPro Plus data upload

@leroywhite, just to confirm, were you now able to upload your media content to PLUS via Quik for Desktop after enabling the setting?