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Hiker
Posts: 29

This pile of bugged code Quik doesn't import videos just photos now

[ New ]

This pile of bugged code Quik doesn't import videos just photos now. It's a heavily bugged, flawed, bad application, i know, but this part was worked before.

 

Quik, should be removed from availability, the source code should be deleted, the "developers" should be fired, then with new developers a new gopro app should be developed, as the current app is not even capable of the easiest thing, to copy some files.

 

At least we can use MTP to access the SD card...


Accepted Solutions
GoPro Community Manager
Posts: 7,797

Re: This pile of bugged code Quik doesn't import videos just photos now

[ New ]

It's possible that the video files may still be syncing. Photos are usually much smaller files, so they often transfer over first. If they don't transfer over via the app, we have additional tips at https://gopro.com/help/articles/how_to/How-to-Import-Using-GoPro-for-Desktop. And, our team at https://gopro.com/help/ContactUs can troubleshoot this with you too.

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All Replies
GoPro Community Manager
Posts: 7,797

Re: This pile of bugged code Quik doesn't import videos just photos now

[ New ]

It's possible that the video files may still be syncing. Photos are usually much smaller files, so they often transfer over first. If they don't transfer over via the app, we have additional tips at https://gopro.com/help/articles/how_to/How-to-Import-Using-GoPro-for-Desktop. And, our team at https://gopro.com/help/ContactUs can troubleshoot this with you too.