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Tourist
Posts: 1

The Quik repeats logout after I logs in.

I am using the newest version of Quik (for Windows 10). When I logs in and select any functionality, it automatically logs out and requires me to log in. This problem repeats even I reinstall this app.

GoPro Community Manager
Posts: 5,850

Re: The Quik repeats logout after I logs in.

@hycwong - This sounds like it could be an issue with the Internet connection or a firewall preventing you from logging in. Our team at https://gopro.com/help/ContactUs may be able to help identify what causing this.

 

Jeff

Tourist
Posts: 4

Re: The Quik repeats logout after I logs in.

I have exactly the same issue here. Go pro hero 6. 

Tourist
Posts: 4

Re: The Quik repeats logout after I logs in.

[ Edited ]

My problem is described above (see OP)

 

Here is some additional information: 

 

Operating system: Windows 10 Pro 64 bit (Version 1709), OC 16299.125

Go Pro: GoPro Hero 6 Black; v01.60  (Updated via Go pro App using the same account)

Quick Version:  v2.5.1 (Language: Russian). 

CPU i5-8400; GPU: Nvidia GTX 1080 (latest drivers)

 

Disabling firewall doesnt help. I can login normally to GoPro app, and Website. 

Tourist
Posts: 8

Re: The Quik repeats logout after I logs in.

The same trouble. No firewall - turned all of. Who need's this stupid authentification if it prevents using App.

Tourist
Posts: 8

Re: The Quik repeats logout after I logs in.

Нашел на официальном форуме GoPro подсказку пользователя.

 

правой кнопкой по ярлыку properties>shortcut>run>maiximized (was set at normal now set to maximized)

и дополнительно, опять в настройках там же properties>shortcut>advanced>always run as administrator (this i think can be turned off)
 
Тупейших хак - но на удивление - это помогло мне.!
Tourist
Posts: 4

Re: The Quik repeats logout after I logs in.

Unfortunately still not working.. :(

Sightseer
Posts: 1

Re: The Quik repeats logout after I logs in.

Same problem on windows 10 :(