08-06-2018 06:21 AM
Thank you fro trying out the steps, @redbluff03408. If that is the case, let our team help. This maybe related to particular settings on your computer which our Support team will be able to sort out for you. You can reach them via phone or chat through https://gopro.com/help/ContactUs .
11-06-2018 05:48 PM
11-07-2018 05:18 AM
Is it working properly now?
I am using the newest version of Quik (for Windows 10). When I logs in and select any functionality, it automatically logs out and requires me to log in. This problem repeats even I reinstall this app.
11-09-2018 12:21 PM
It should be working.
If you are experiencing an issue, please go over these steps:
Open Quik for desktop
While on the login screen, select the “Help” tab above the Quik for desktop window
Select “Restart with default settings”
A modal will appear saying “Are you sure?“. Click “Restart” once more.
Quik for desktop will close and reopen. Quik for desktop will appear as if you installed it for the first time.
Go to the login screen and input your credentials. You should then be able to login successfully.
Let us know how it goes.
12-25-2018 08:56 PM
Sorry to hear about the trouble. In that case, please get in touch with our Support team so they can assist further. You may reach them by phone or cat through https://gopro.com/help/ContactUs .
Alternatively, you may explore other programs for viewing and editing your GoPro media. You may check them through this article.